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Ninh Binh improves skills for tourism staff

At Hoang Son hotel in Ninh Binh city, the department of Culture, Sports and Tourism has organized professional training courses on hospitality for over 160 staff working at accommodation establishments in the province.

The participants were divided into 3 classes according to the profession including: reception, restaurant and room service. Participants learnt about professional theory, combined with practice on class. On completion of the course participants will be awarded profession certificate. This is an opportunity for the accommodation establishments to meet, exchange experience so as to improve professionalism, create competition among the units in the province, this is also a step towards preparation for the important events in the province, contributing to implementation of National Action program on tourism.

Previously, in Ninh Hai commune, Department of Culture, Sports and Tourism of Ninh Binh in collaboration with Project Management Capacity Development sponsored by European Union has opened a training course for the guides and presenters at the tourist sites in the province according to VTOS standard.

Attending the opening ceremony was representatives of Department of Culture, Sports and Tourism and 30 participants who are guides and presentors at the famoust sites such as Trang An tourism complex, Hoa Lu Old citadel, Cuc Phuong national park, Bai Dinh mountain pagoda, Tam Coc - Bich Dong area, Thung Nham bird valley, Dau temple...

The experts of VTOS imparted the participants knowledge on presentation at tourist spots in order to raise awareness on tourism, professional skills according to 10 criteria of VTOS, harmonious combination of existing international standards, adjusted in accordance with the requirements of Vietnam tourism sector.

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